Improve your outcomes - with better communication

So much of what moves us toward our goals -- or holds us back -- is about relationships. And core to creating good relationships - ones that move us forward vs. block us, is about communication. I have recommended this book so many times because it really has answers for so many common problems that arise at work.

Whether the issue at hand is with a manager or co-worker, a stakeholder or a partner, the techniques in this book are relevant to every situation. Including our personal relationships! I've had so many people thank me for referring this book to them, and I am grateful to the wise person who referred it to me. This is one of those books I still return to, in fact I bought it in both kindle and paperback formats because I like to quickly thumb through paperback when I'm looking for something in particular, but I like having the convenience of Kindle with me everywhere.

​Crucial Conversations: Tools for Talking When Stakes Are High